Thanks Jono

Thanks, Jono, for being this awesome Community Manager of Canonical/Ubuntu.

EoM

Dealing with Disrespect - a Review

Review

"Dealing with Disrespect"

by Jono Bacon

First of all a full disclosure:

The Author, Jono Bacon, is a long standing colleague of mine,
while working on the Ubuntu project.
I am not, in any way, affiliated with his employer (Canonical),
and sometimes (not all the times) I really don't share
his views and/or opinions.

Personal, I see him as a friend, not a close one, but more like 'Brothers in Arms'.
We share the passion of OpenSource and we do like Ubuntu OS, Heavy Metal and Pints of Beer.
And especially we like to be a Dad of the most adorable and awesome Sons, we ever wished for.

I owe him a lot, because he (and some other community members, but he in particular) pulled
me back into the Ubuntu Business a couple of years ago, and I am very thankful for this.

When Jono revealed his new writing 2 days ago, I started directly
to read it, because, believe me or not,
I was wondering if he was refering to me to some extend,
because I can be exact the same guy who he pictures in his latest book.
The disrespectful, the ranting and rambling guy, the angry 'OpenSource' guy,
who sits too many hours per day in front of the computer, and reads a lot of nonsense
from people who think they are the smartest guys on this planet.

Someone, who is passionate, angry and full of ramblings
when it comes to some positions in our technical world,
and sometimes speaks up, too loud.

Thankfully, he chose other examples, but I found myself in his book,
which is not really charming.

Well, honestly, Jono hit 'Bulls Eye' with his detailed description, between the various
aspects of how to read the different comments, responses or posts in our technical world.

His statement

"The trick here is to determine the attributes of the sender and the context."
(PDF, Page 8, 'Dealing with Disrespect')

is the essential message (he extends this later to the four important 'ingredients' sender,
content, tone, context).

Old Internet people like me, who still know the 'UseNet', we know how hard this can be.
How many times, we read UseNet Posts, which were in our eyes and ears unacceptable, bollocks or insane,
and we hit the 'Reply' button in our Newsreader and flamed this poor guy, we didn't even know personally.

In these days, we never thought about the other guy, we just flamed, we insulted on a very personal level,
but, believe me or not, it also came back, like a boomerang, and it really escalated.
But these were those days, we all had leather as skin, and we could swallow a lot.

Today, world has changed, especially we don't use the UseNet so often anymore, and our 'ramblings' can be
found on Weblogs and in the 'Comment' section of those or on Web-Forums.
What and how we are saying, writing, commenting nowadays is more publicly exposed than 20 years back.
The people got softer, we are trying to be more friendly to each other, we are using mostly a
conjugation of the word 'Good', even to say, that something was really bad.

What was missing all the time, was a guide, on how to deal with those, who are not 'nice',
who are not socially well conditioned, people who don't speak the political correct english/language of choice.

Until now.

Now, Jono wrote exactly this missing guide. On how to deal with those people.
And Jono just didn't write about it, he has the experience, working as 'The Community Manager' of Ubuntu.
He already dealt with those. He knows what he is/was writing about

And he knows, that not all of these people are anti-social, hateful or disrespectful.

Many of those people are smart, and in real life really friendly people.
It just needs some experience to deal with them, and Jono gave us now the right guide to learn from it.

I really beg you, to read this little guide of Jono, because you can learn from it.
If you are Community Manager, or you have to deal with a very loud community, or even when you are
the rambling guy. It's worth a read. A lot to learn and to understand.

This book finally tries to solve issues, which can't be fixed technically.

And thanks to Jono, I hope it will make the technical messsed up world a little more
enjoyable.

Thanks for Ubuntu 14.04 LTS

So at last it's here. Ubuntu 14.04 LTS

And I have to say 'Thank you' for pushing this out.

I am running Trusty Tahr for a long time now, while it was still in development on my workstation.
And it's one of the best releases so far.

Even during development only some glitches were encountered, but were easily workarounded, and this is actually pretty amazing.

When you followed Ubuntu for some years now (and to some extend also invovled in pushing software to it), you know that this wasn't always the case.

We had a couple of really serious hickups, but this release was very handsome. I think Canonicals push towards automated QA and the upload pocket behaviour change were the right things to do.

Thanks Guys, for delivering this amazing release. You really can celebrate and drink a lot of booze and have a good meal (well, now that Jono is the definitive Ubuntu Smoker King, he could serve some delicious pulled pork or whatever he is able to smoke ;))

Again, thank you, you all know who you are. You guys are amazing. Rock On!

Network Engineers, we are looking for you!

PlayStation now

So, we have a Datacenter Engineer Position open, and also a Network Engineer Position.

And as pre-requisite, you should be able to travel through Europe without any issues,
you should read/write/speak English, next to your native language.

When you

  • are comfortable to travel
  • are familiar with routers and switches of different vendors
  • know that bonding slaves don't need a safe word
  • know that BGP is no medical condition
  • know how to crimp CAT 5/6/7
  • know the differences between the different types of LWL cable connections
  • have fun working with the smartest guys in this business
  • want to even learn something new
  • love games
  • love streaming
  • love PlayStation (well, this is not a must)

Still with me?

You will work out of our Berlin Office, which is in the Heart of Berlin.

You will work directly with our Southern California Based Network Engineering Team, with our Datacenter Team and with our SRE Team.

The Berlin team is a team of several nationalities, which combines the awesomeness of Spanish, Italian, French and German Minds.
We all love good food and drinks, good jokes, awesome movies, and we all love to work in the hottest datacenter environments ever.

Is this something for you?

If so, you should apply now.

And applying for this job is easy as provision a Cisco Nexus router today.

Two ways:

  1. You point your browser to our LinkedIn Page and press 'Apply Now. (Please refer to me, and where you read this post)
  2. Or you send your CV directly through the usual channels to me (PDF or ASCII with a Profile Picture attached) and I put you on top of the stack.

Hope to see you soon and welcome you as part of our Sony/Gaikai Family in Berlin

I know some people are afraid of LinkedIn so here is the official job description from our HR Department.

Job Description:

As a Network Engineer with deployment focus you will be responsible for rollout logistics, network deployment process and execution. You will work closely with remote Network Engineers and Datacenter Operations to turn up, configure, test and deliver Network platforms across POPs and Datacenters.

Principle Duties / Responsibilities:

  • Responsible for rollout logistics and coordination
  • Responsible for network deployment processes
  • Responsible for network deployment execution
  • Deployment and provisioning of Transport, Routing and Switching platforms

Required Knowledge / Skills:

  • Comfortable with travel
  • Comfortable with optical transport, DWDM
  • Comfortable with various network operating systems
  • Comfortable with some network testing equipment
  • Comfortable with structured cabling
  • Comfortable with interface and chassis diagnostics
  • Comfortable with basic power estimation and calculation

Desired Skills and Experience

Requirements:

  • BA degree or equivalent experience
  • 1-3 years working in a production datacenter environment
  • Experience with asset management and reporting
  • Knowledge of various vendor RMA processes to deal with repairs and returns

  • Keen understanding of data center operations, maintenance and technical requirements including replacement of components such as hard drives, RAM, CPUs, motherboards and power supplies.

  • Understanding of the importance of Change Management in an online production environment
  • High energy and an intense desire to positively impact the business
  • Ability to rack equipment up to 50 lbs unassisted

  • High aptitude for technology

  • Highly refined organizational skills
  • Strong interpersonal and communication skills and the ability to work collaboratively
  • Ability to manage multiple tasks at one time

Up to 50% travel required with this position.

We are hiring

PlayStation now

Normally I don't write this type of post, but I know what's coming up here, and
we need people.

As long as you have a European Passport and/or a Visa which entitles you to travel across Europe without issues, you are already interesting.

You are even more interesting when

  • you like working in a fast paced environment
  • you like working with Hardware
  • you are not afraid of moving several hundreds of racks (yes, racks, not servers) of baremetal
  • you like working in an environment where OpenSource is one of the main drivers
  • you like working with a the smartest people in our business
  • you like automation
  • you like being in a Datacenter
  • you like gaming
  • you like streaming
  • you like traveling
  • you read/write/speak English (technically and socially)
  • you like Sony PlayStation (oh well, that's a plus but not a must ;))
  • you are not afraid

If most of this applies to you, we want to hear from you.

You'll work from Berlin, Germanies Capital. Our office is in the Heart of Berlin, one of the nicest places in this City.

We are a team of French, Italian, Spanish and German People.

You'll work closely with the US Southern California Based team and as well with the EU SRE Team.

If you think you are the right person, what are you waiting for?

Applying for this job is easy as installing Ubuntu.

Two ways to apply:

  1. You apply for the job on our LinkedIn Page and refer to Me (Stephan Adig) (you can also mention where you read this post)
  2. Or you send me an email with all your details and your CV (PDF or ASCII and Picture Attached) and I'll put you in top of the stack.

Anyways, I know some people are scared of LinkedIn so here is the official job description from our HR Department:

Data Center Operations Engineer

Job description

Gaikai (外海?, lit. "open sea", i.e. an expansive outdoor space) is a company which provides technology for the streaming of high-end video games.[2] Founded in 2008, it was acquired by Sony Computer Entertainment in 2012. Its technology has multiple applications, including in-home streaming over a local wired or wireless network (as in Remote Play between the PlayStation 4 and PlayStation Vita), as well as cloud-based gaming where video games are rendered on remote servers and delivered to end users via internet streaming (such as the PlayStation Now game streaming service.[3]) As a startup, before its acquisition by Sony, the company announced many partners using the technology from 2010 through 2012 including game publishers, web portals, retailers and consumer electronics manufacturers

Gaikai is looking for a talented Data Center Operations Engineer to be based in our Berlin office. This position is for an experienced candidate who will work within the Data Center Operations team and have hands on responsibility for ensuring our production datacenter environments are operating efficiently. This position will work closely with the System Engineering and Network Operations teams and provide hands on support for them. The primary responsibility of this job role is to rack and cable new hardware, upgrade existing servers and network equipment and keep accurate inventory information for all systems. You will also be responsible for assisting in the development of processes and procedures related hardware deployment, upgrades and break/fix issues.
Key Responsibilities:

  • Support existing hardware in multiple datacenter locations
  • Plan and execute installations in multiple datacenter locations in a timely manner
  • Ensure accurate inventory information for multiple datacenter locations
  • Work closely with Data Center Operations team to track orders and deliveries to multiple datacenter locations
  • Work with the Director of Data Center Operations on datacenter status reports for Senior Management for each datacenter location
  • Refine and document support process for each location including the handling of RMA requests

Desired Skills and Experience

Requirements:

  • BA degree or equivalent experience
  • 1-3 years working in a production datacenter environment
  • Experience with asset management and reporting
  • Knowledge of various vendor RMA processes to deal with repairs and returns
  • Keen understanding of data center operations, maintenance and technical requirements including replacement of components such as hard drives, RAM, CPUs, motherboards and power supplies.
  • Understanding of the importance of Change Management in an online production environment
  • High energy and an intense desire to positively impact the business
  • Ability to rack equipment up to 50 lbs unassisted
  • High aptitude for technology
  • Highly refined organizational skills
  • Strong interpersonal and communication skills and the ability to work collaboratively
  • Ability to manage multiple tasks at one time

Up to 50% travel required with this position.